Companies’ Product Strategies and Execution in 2019

Like last year, it would it would be fitting to summarise 2019 based on each companies’ general efforts and product strategies. Successes of individual devices is likely more linked to a company’s design philosophies for the year, rather than the exact implementations on a given device – especially valid for companies releasing multiple devices per year.

Huawei in 2019 – Successful First Half, Political Turmoil in the Second Half

Huawei began the first half of the year with quite a lot of success with the release of the P30 series. The phones generally impressed thanks to offering a good overall package, differentiating themselves again this year by innovating in the camera department and brining to market among the first prism-based telescopic camera modules, as well as showcasing the first ever RYYB main camera sensor module, offering even better low-light performance.

I felt that the P30 series were a continuation of the design philosophies of the Mate 20 Pro released late last year, which isn’t really a bad thing. Huawei’s success of the series might have been greater if they had priced the phones a bit more competitively, especially in the face of Samsung’s strong showing of the S10 series.

In the second half of the year, or more precisely following the U.S. Commerce Department’s ban in May, is when Huawei’s troubles began. The political move meant that US companies such as Google were prohibited from working with Huawei, essentially banning the company from access to Google’s Mobile Services which includes the Play Store and many other of Google’s first-party applications, not being able to ship new devices to the market with these components preinstalled.

The first major device to suffer from the blow was the Huawei Mate 30. Although the device still is able to use the Android operating system, its lack of a preinstalled Play Store represents a real commercial draw-back. It’s still possible to get access to it post-purchase and to side-load most applications, but that’s not a viable means for the average consumer.

The Mate 30 Pro innovated again in terms of camera hardware, but the rest of the phone didn’t quite impress as much. The edge-to-edge curved display felt more like a gimmick and was bad for ergonomics, and the new Kirin 990 was a smaller than usual upgrade over its predecessor. Given the compromises and the high device price, I don’t think Huawei will be able to repeat a similar level of success as we’ve seen in the P30 or Mate 20 series.

Huawei’s future in western market remains clouded in uncertainty – the company will have to double down delivering outstanding hardware and features in order to overcome its trade-sanctioned handicap.

LG in 2019 – Very Little Substance

LG’s execution in 2019 was one that seemed to cry out for despair in trying to stand out. Whilst the G8 is certainly a much better phone than the G7 last year, it just yet again had some obvious weaknesses such as very inaccurate display colours, for which LG in the past openly stated as not caring about. Features such as the floating hand gesture navigation were pretty much pointless gimmicks that don’t really bring any value to the user experience.

LG made great efforts in the camera department this year, and the main camera quality of the G8, V50 and G8X make it certainly as part of the better cameras of the year. Still, the company lags behind the aspect of computational photography, and the choice of segmenting the G8 series between dual and triple-camera setups depending on country, with western markets only receiving only the dual-camera version means that the device becomes even less interesting.

The G8X’s dual-screen accessory is just another attempt at gimmickry that’s just a cheap response to foldables; the two screens aren’t even able to be set to the same colour temperature / colour profile which makes things look ridiculous, besides the fact that it’s just overly of very little use.

I have no idea where LG is heading – most of the devices weaknesses I feel is just bad product management rather than the company not having the resources to execute. We want an LG device that is able to focus on the core aspects of a phone: A good screen, good performance, good camera and good battery life. If you can’t deliver on these four basics, any other gimmicks on top are just wasted development resources.

Sony in 2019 – Biggest Disappointment

We never had much opportunity in the past to cover Sony devices, so that’s why I was quite excited to be able to finally review a device such as the the Xperia 1. I don’t think that I’ve ever had a device turn my excitant into disappointment just as quickly as the Xperia 1. The phone had been promised as being the first development under new management at Sony, but unfortunately it seems it the phone was doomed to fail right out of its design phase.

The actual physical design of the phone is great; the 20:9 aspect ratio works very well, and Sony’s actual hardware is amongst the best in 2019. The issue is that the marketing choice of actually using a 4K resolution display means that the phone is severely handicapped when it comes to battery life, posting amongst the worst results of any 2019 device. Usually I’m very defensive about high resolution screens on mobile devices and will always immediately prefer a 1440p display over 1080p devices, but even I can’t tell the difference on Sony’s 1644 x 3840 display. It’s a design element that shouldn’t have ever been greenlit by management given its battery life drawbacks.

The cameras, while being excellent in their hardware, completely fail in terms of software processing and functionality, producing some of the worst results in 2019 when it comes to exposure, HDR, and low-light photography – although Sony is showcasing excellent detail in daylight.

OnePlus in 2019 – Ability to Differentiate

OnePlus’ phones in 2019 have been great mostly thanks to the company’s ability to be able to actually differentiate itself from the competition. The OnePlus 7 Pro’s design with a bezel-less 90Hz screen still makes it unique to date, and the company has been able to adopt the 90Hz feature in its more mainstream model with the 7T.

The company’s biggest weakness this year was in the camera department. Although featuring a triple-camera module setup, picture quality from the phones wasn’t quite as great as that of the competition. The problem here seems to solely lie in the company’s software processing. When I first received the OP7Pro it was in the midst of a major software update that promised to improve picture quality. The company purposefully changed the camera processing to be more similar to that of the Pixel 3, including actually introducing commonalities such as degrading crushed shadows which weren’t present on the OP7’s release firmware. I thought this was a stupid move, and do feel somewhat vindicated in my line of though given that the new Pixel 4 fixes this negative aspect of Google’s processing.

If OnePlus manages to get its camera processing in order, phones such as the OnePlus 7 Pro and the 7T likely represent one of the best devices in 2019, and I hope the company is able to continue on this trajectory.

Google in 2019 – Software Is Also Meaningless Without Hardware

Google’s Pixel 4 devices this year weren’t as big of a disappointment to me, but that’s solely simply because I wasn’t expecting too much.

Google has received a reputation of not being able to execute well on its hardware, and the Pixel 4 remains true to this cursed tradition. It’s a similar dilemma as for Sony’s Xperia 1: the design choice of going with a 90Hz display should have never been greenlit, or a least it should have never been greenlit along with the disappointing battery capacities of the phones. Whilst we reviewed the XL variant which ended up quite average in terms of battery life, the smaller Pixel 4 is said to suffer considerably more and simply not being a viable phone in 2019. Google’s choice of going with second-rate hardware components such as a cheaper Samsung panel on the XL as well an LG panel on the regular variant means the phones suffer from low brightness and low power efficiency.

The Pixel 4 is also the only flagship device in 2019 which didn’t come with an ultra-wide-angle camera module, Google evidently didn’t get the memo what the market actually wants, and instead chose to go for a telephoto module for Google’s first ever dual-camera phone, catching up to 2018 devices instead of the new 2019 competition.

Google’s solutions to the situation should be easy: either give up on launching the Pixel phones as super-high-end flagships with top-tier pricing and aim for a lower market segment, or go and actually deliver flagship hardware for that price.

ASUS in 2019 – The Biggest Surprise

I wanted to keep this page limited to the most popular vendors on the market, but one vendor that this year seemed to have punched above its weight was ASUS. The company has had its Zenfone line-up for multiple years now, but never really managed to differentiate itself very much, or always had some big drawbacks. The Zenfone 6 as well as the new ROG Phone II this year seem to have followed a change in philosophy at ASUS, with the company now able to more consistently deliver on the core aspects of a phone.

The ROG Phone II was a stand-out phone this year, and most of that notably had nothing to do with the device’s gaming-oriented design and features. The huge phone impresses through its brute-force approach to hardware. With a 120Hz screen, a Snapdragon 855+ and a gigantic 6000mAh battery, it’s been able to reserve itself a special place in the performance and battery rankings this year. Along with a reasonable camera setup, stereo speakers, and a 3.5mm headphone jack, the device isn’t just a good gaming phone, it’s just an overall good phone.

ASUS should continue with this formula as evidently it’ll be able to carve itself a piece of the pie not only among the gaming audience, but the overall phone market in general.

Samsung in 2019 – The Best of Android

When I reviewed the S10 earlier in the year I had mentioned that it was the first device I had considered giving an award to, and only fell short of it due to the Exynos version’s camera processing weaknesses. Samsung over the course of the year largely fixed these shortcomings via software updates, meaning what we’re left with now is amongst the best devices in 2019.

What makes the S10 series so great is that it doesn’t have any particular weakness. Performance, screen quality, outstanding battery life and camera are all core aspects of a phone which Samsung was able to deliver on. It’s true that in the camera segment it’s now been bested by Apple’s newest iPhones, but that’s also half a year into the S10’s product cycle. The S10 checkmarks all the feature boxes that a phone should have in 2019.

Pretty much the same can also be said for the Note10 series (although the 1080p screen on the regular Note10 is at odds with Samsung’s design history). The sad exception that Samsung has now also fallen prey to abandoning the 3.5mm headphone jack. The Galaxy phones had been the last bastion of resistance against the removal of the jack, but it looks like corporate greed and profit exorbitant profit margins on wireless headphone accessories are just too great a temptation for the company’s management. The integrated 3.5mm headphone jack is now dead for good in the mobile space, and it’s a sad day for the consumer. F.

Apple in 2019 – Boring Excellence

On the outside, the iPhone 11 series are extremely boring phones. Comparing an iPhone 11 Pro to an iPhone X from 2 years ago you wouldn’t know the difference unless you flipped them over to showcase the new camera setup. Yet, these are amongst the best phones in 2019, and Apple’s execution of the core aspects of a phone has seen tremendous improvements for the user experience.

Apple’s vertical silicon integration and in-house development continues to pay off, and leads the industry in terms of performance and efficiency. The A13 maintains or even widens this gap to the competition.

Battery and camera improvements are what makes the iPhone 11 outstanding phones. Apple has finally opted to integrate bigger battery capacities this year, and along with Samsung’s flagships, these are amongst the longest lasting devices in 2019. Apple’s triple-camera setup is fantastically executed, and offers one of the best shooting experiences in 2019. Apple still has to work on the quality of its ultra-wide-angle module, but everything else is class-leading.

There’s not too much to say about the new iPhones other than they’re extremely solid phones. I do wish a new design refresh as the current one is getting a bit long in the tooth, but hopefully that’s in queue for the 2020 models.

Related Reading:

SoC Improvements, +90Hz Displays, Battery Improvements and Bendy Phones
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  • s.yu - Thursday, December 26, 2019 - link

    What I'm trying to say is that, HDR+ had a mid-2017 release, almost a year before the horrendous night mode that debuted on the P20.
  • drexnx - Thursday, December 26, 2019 - link

    great article, I enjoy the retrospective of the trends and products that defined this year in phones.

    a 2010-2019 version would be awesome too, lots of stories in the past 10 years (rise and fall of HTC, WM7-8-rip, nokia, blackberry, etc.)
  • Urufu - Friday, December 27, 2019 - link

    I am not buying Apple no matter how "good" they are. The anti repair mechanisma built into the devices ensure I will stay well away.
  • MarcusMo - Friday, December 27, 2019 - link

    Repairability of smartphones is an issue, but not one unique to Apple. In fact amongst the current crop of high end smartphones, the iPhones score the highest repairability scores (6) according to iFixit. The Pixel 4 XL scores 4 and the S10 scores 3 in comparison.
  • TheinsanegamerN - Friday, December 27, 2019 - link

    Apple is also the only manufacturer that puts in steps to make sure you can only use their special parts, and if apple or an apple certified tech does not do the repair, you lose some features of the phone.

    The score isnt everything.
  • MarcusMo - Friday, December 27, 2019 - link

    Most manufacturers void the warranty if serviced by unauthorized service technicians or if you don't use original parts. And that's a good thing for the vast majority of consumers.
    Requiring service centers to be authorized makes repairs and their results reliable. Would you like to go to a repair shop, that is self taught and damages your phone? Or would you like to go to one that installs a super cheap battery with the wrong specification that is a fire hazard? And how would you know the difference between those shops and good ones without any authorization program?

    I understand that there is a small minority of users who would like to do repairs themselves to spare a buck or two, (such as maybe yourself) but they are the exception. Most people just want to trust their repair guy, and not burn the house down.
  • s.yu - Friday, December 27, 2019 - link

    Wow, lol, "a buck or two". Apple charges over $100 for a damned battery that costs ~$10 otherwise.
    And FYI "super cheap" batteries are still generally safe, because the reality is lithium batteries are super cheap in the first place. A cell made by Sony cost me $4 w/ delivery (you won't get that delivery in the US, granted) that's thicker than the one in my Logitech BT mouse but easily fits and is twice the capacity. Yes, twice. In fact you could imagine that a full sized office mouse could easily fit 3000mAh with nothing else in there but a circuit board and a few actuators, but the original was 500.
    It was made intentionally small, so small that the package would not follow the cell at the edge because it's too thin. The side of the package, which was a rigid aluminum strip, was ~1mm taller than the cell, while the cell itself was ~2mm thick. The strip was the same height on the replacement cell so I suspect that it's industry standard, while the super small size was a made to order "Logitech cheapo special".
    It was stuck to its socket with an adhesive so strong that I punctured the cell's packaging while removing it releasing a sour odor. Of course it said "removal of the original battery could result in fire".
    Typical planned obsolescence and corporate greed, but they're gonna have to use more glue and less screws if they want to pry more money from my hands just because the battery's dead. Wait, where have I seen this before...
  • Reflex - Sunday, December 29, 2019 - link

    BTW, you can install third party batteries in Apple phones. They just display a warning in the battery properties. That's desirable given the potential for supply chain attacks, plus if I go to an authorized repair center and they cheap out on the battery, as a customer I'd want to know.

    I haven't found a price difference between Apple authorized and non-Authorized, shops like GadgetFix here in the northwest are authorized, cheaper than Apple and the prices between them and doing a Pixel are the same (I've had both).
  • MarcusMo - Friday, December 27, 2019 - link

    "There’s not too much to say about the new iPhones other than they’re extremely solid phones. I do wish a new design refresh as the current one is getting a bit long in the tooth, but hopefully that’s in queue for the 2020 models."

    Why, whats wrong with the current design? Do you believe that just changing things around for appearance sake to be good design? Or is there an optimal phone design driven by functionality that we’re asymptotically headed towards?

    I personally hope the latter is the case, since the former seems to be a pointless exercise driven by marketing and herd mentality, where functionality often is the first casualty. But I guess that depends on if you see your phone as a fashion statement or a tool.
  • Andrei Frumusanu - Friday, December 27, 2019 - link

    For me ergonomics are far more important than appearance, because it affects how you use the phone. I find the iPhones in this regard not as advanced or good as some more recent Android devices, and the Apple phones are bulkier in the hand. Plus that, and I would prefer less bezel to increase screen real estate.

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